Refund Policy

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International Domestic

Refund Policy

DynamicParcel.Com – Refund Policy

  • Refunds will be provided based on the service definitions on the specific service selected at payment; please review your service definition.
  • All refund claims can be made either in writing, email, Live Help or via telephone – the following information is required:
    • Your DynamicParcel.Com reference number
    • If a service failure; your parcel tracking number will be required.
  • Please note that refunds can’t be processed for any consequential loss.
  • Should a refund be appropriate, it shall be made back onto the card or payment method originally used to book the transaction – refunds can only be processed to the contracted party who booked the order.
  • Refunds will take two working days to process as all refunds have to undergo a process to ensure that no collection took place.
  • You have a between 7 to 28 days from the date the order was placed to request a refund.
If you have any questions on the above, please contact us prior to sending your parcel.


DynamicParcel.Com – Cancellation Policy

Once charges paid which are non-refundable for any reason or any cancellation clause of Dynamic Parcel.


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